{"id":69,"date":"2016-10-20T22:40:05","date_gmt":"2016-10-20T20:40:05","guid":{"rendered":"http:\/\/www.skischule-klostertal.at\/?page_id=69"},"modified":"2025-09-09T07:48:56","modified_gmt":"2025-09-09T06:48:56","slug":"info","status":"publish","type":"page","link":"https:\/\/www.skischule-klostertal.at\/en\/info\/","title":{"rendered":"Info a. FAQ"},"content":{"rendered":"

[vc_row][vc_column][vc_custom_heading text=”The ski school office” font_container=”tag:h2|text_align:center” google_fonts=”font_family:Philosopher%3Aregular%2Citalic%2C700%2C700italic|font_style:400%20regular%3A400%3Anormal”][\/vc_column][\/vc_row][vc_row][vc_column]

<\/div>[\/vc_column][\/vc_row][vc_row][vc_column][vc_empty_space height=”15px”][\/vc_column][\/vc_row][vc_row][vc_column width=”1\/3″][vc_empty_space][vc_column_text css_animation=”fadeInLeft” css=””]<\/p>\n
You can find our office at the bottom station at the Sonnenkopf lift station. The ski school meeting place is just next to the top station.<\/span><\/div>\n

Business hours:
\ndaily
\nfrom 8:30 – \u00a09:45 Uhr
\nfrom 15:00 – 17:00 Uhr<\/p>\n

\n

You can find our SBT here<\/a>.<\/span><\/span><\/p>\n

Data safety regulations can be seen here<\/a>.<\/span><\/div>\n<\/div>\n

[\/vc_column_text][\/vc_column][vc_column width=”1\/3″][vc_single_image image=”70″ img_size=”full” alignment=”center” css_animation=”fadeIn”][\/vc_column][vc_column width=”1\/3″][vc_empty_space][vc_column_text css_animation=”fadeInRight” css=””]Course times:
\ndaily except Saturday
\nfrom 10:00 – 12:00 o’clock
\nfrom 13:30 – 15:30 o’clock<\/p>\n

\n

Group lessons for beginners start on any Sunday.<\/span><\/span><\/p>\n

If we don\u00b4t have enough request for full day group lessons (min. 4 pers.) we well try to offer half days on special conditions.<\/span><\/div>\n<\/div>\n

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<\/div>[\/vc_column][vc_column][vc_custom_heading text=”FAQ” font_container=”tag:h2|text_align:center” google_fonts=”font_family:Philosopher%3Aregular%2Citalic%2C700%2C700italic|font_style:400%20regular%3A400%3Anormal” css=””][vc_toggle title=”Do I have to book online?” custom_font_container=”tag:h5|text_align:center” custom_google_fonts=”font_family:Philosopher%3Aregular%2Citalic%2C700%2C700italic|font_style:400%20regular%3A400%3Anormal” css=”” use_custom_heading=”true”]<\/p>\n

NO – you can also book in the office at the bottom station of the Sonnenkopfbahn before the start of the lessons.<\/p>\n

But there is a small chance that we will be booked out or don\u00b4t have the classes you want.<\/p>\n

So we really recommend booking online in advance.<\/p>\n

[\/vc_toggle][vc_toggle title=”Where do I sign up and get my ticket for the lessons?” custom_font_container=”tag:h5|text_align:center” custom_google_fonts=”font_family:Philosopher%3Aregular%2Citalic%2C700%2C700italic|font_style:400%20regular%3A400%3Anormal” css=”” use_custom_heading=”true”]<\/p>\n

Before the lessons start – best the day before till 17.30 or on the starting day till 09.30 – at the skischool office on the bottom station of the Sonnenkopfbahn.<\/p>\n

[\/vc_toggle][vc_toggle title=”Where do I meet my teacher?” custom_font_container=”tag:h5|text_align:center” custom_google_fonts=”font_family:Philosopher%3Aregular%2Citalic%2C700%2C700italic|font_style:400%20regular%3A400%3Anormal” css=”” use_custom_heading=”true”]<\/p>\n

At the meeting place which is situated at the left side of the top station of Sonnenkopfbahn.<\/p>\n

When you have booked private lessons at the individually agreed meeting point or in all other cases at the meeting place.<\/p>\n

Information for families: All our groups meet at the same place at the time. So all family members can take lessons without caring where and when to meet.<\/p>\n

[\/vc_toggle][vc_toggle title=”At which time should I be where?” custom_font_container=”tag:h5|text_align:center” custom_google_fonts=”font_family:Philosopher%3Aregular%2Citalic%2C700%2C700italic|font_style:400%20regular%3A400%3Anormal” css=”” use_custom_heading=”true”]<\/p>\n

The lessons – if not individually agreed different – start at 10.00 or 13.30 from the meeting place. If you are there 10min. in advance on the first day – you really help us to organise the groups.<\/p>\n

For the registration we recommend to come to the office at the bottom station of the Sonnenkopfbahn at the evening before the lessons till 17.30. If this is not possible please come to the office till 09.20 at your first day of lessons.<\/p>\n

[\/vc_toggle][vc_toggle title=”Do group lessons start on Sundays only?” custom_font_container=”tag:h5|text_align:center” custom_google_fonts=”font_family:Philosopher%3Aregular%2Citalic%2C700%2C700italic|font_style:400%20regular%3A400%3Anormal” css=”” use_custom_heading=”true”]<\/p>\n

For beginners (never skied before) with a few exceptions – yes. All starting dates can be seen in our online shop in a drop down menu.<\/p>\n

For better skiers it is possible to join existing groups during the week if there is a group which has the right level and free spaces.<\/p>\n

Why do we only (with a few exceptions) sell tickets for Sundays in advance: It is the nature of group lessons that we have to match guests, teachers and the right levels of skiing. So we have to fix a date to bring all this together.<\/p>\n

[\/vc_toggle][vc_toggle title=”Is there a kids race?” custom_font_container=”tag:h5|text_align:center” custom_google_fonts=”font_family:Philosopher%3Aregular%2Citalic%2C700%2C700italic|font_style:400%20regular%3A400%3Anormal” css=”” use_custom_heading=”true”]<\/p>\n

Yes. Every Friday we organise a race for all our kids groups. The race is included in the 6 days tickets.<\/p>\n

If kids have taken 3 or more days of lessons during the week they can also participate by signing up the day before in the office and paying \u20ac 10,-<\/p>\n

[\/vc_toggle][vc_toggle title=”I have to cancel lessons or the lessons don`t take place – how is this handled?” custom_font_container=”tag:h5|text_align:center” custom_google_fonts=”font_family:Philosopher%3Aregular%2Citalic%2C700%2C700italic|font_style:400%20regular%3A400%3Anormal” css=”” use_custom_heading=”true”]<\/p>\n

Detailed informations can be found in our GTC\u00b4s.<\/p>\n

Here in short:<\/p>\n

You cancel 14 or more days before the lessons start – we only charge \u20ac 10,- for fees and pay back the payed amount.<\/p>\n

You cancel within 14 days of the first day of lessons or on spot -if you have a medical certificate we charge \u20ac 10,- of fees and pay back the payed amount or the not consumed amount of your payment.<\/p>\n

Attention: If you leave the lessons without letting us know and don\u00b4t come to the office means that we will not pay back at all.<\/p>\n

If lessons don\u00b4t take place because of force majeure (Lifts not running, too much or little snow, avalanche danger,…): In general no pay back. We recomment a travel insurance.<\/p>\n

[\/vc_toggle][vc_toggle title=”ONE – STOP – SHOP -what\u00b4s that?” custom_font_container=”tag:h5|text_align:center” custom_google_fonts=”font_family:Philosopher%3Aregular%2Citalic%2C700%2C700italic|font_style:400%20regular%3A400%3Anormal” css=”” use_custom_heading=”true”]<\/p>\n

Service as it should be!<\/p>\n

You book lessons and rental equipment with us and get accessoires, lessons, equipment and even lift tickets at one counter.<\/p>\n

Skiing instead of queuing up.<\/p>\n

[\/vc_toggle][vc_toggle title=”What are the course hours” custom_font_container=”tag:h5|text_align:center” custom_google_fonts=”font_family:Philosopher%3Aregular%2Citalic%2C700%2C700italic|font_style:400%20regular%3A400%3Anormal” css=”” use_custom_heading=”true”]<\/p>\n

In general all courses start at the meeting place at 10.00 o`clock.<\/p>\n

Group lessons: 10.00 – 12.00 and 13.30 – 15.30.<\/p>\n

Half day private lessons morning: 10.00 – 12.00.<\/p>\n

Half day private lessons afternoon: 13.30 – 15.30.<\/p>\n

Single private lesson: 12.00.<\/p>\n

Excepted are individual agreements.<\/p>\n

[\/vc_toggle][\/vc_column][\/vc_row][vc_row][vc_column][vc_empty_space][\/vc_column][\/vc_row][vc_row][vc_column][vc_single_image image=”152″ img_size=”full” alignment=”center” css_animation=”fadeIn”][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"

[vc_row][vc_column][vc_custom_heading text=”The ski school office” font_container=”tag:h2|text_align:center” google_fonts=”font_family:Philosopher%3Aregular%2Citalic%2C700%2C700italic|font_style:400%20regular%3A400%3Anormal”][\/vc_column][\/vc_row][vc_row][vc_column][\/vc_column][\/vc_row][vc_row][vc_column][vc_empty_space height=”15px”][\/vc_column][\/vc_row][vc_row][vc_column width=”1\/3″][vc_empty_space][vc_column_text css_animation=”fadeInLeft” css=””] You can find our office at the bottom station at the Sonnenkopf lift station. The ski school meeting place is just next to the top station. Business hours: daily from 8:30 – \u00a09:45 Uhr from 15:00 – 17:00 Uhr You can find our SBT…<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-69","page","type-page","status-publish","hentry","description-off"],"translation":{"provider":"WPGlobus","version":"3.0.2","language":"en","enabled_languages":["de","en"],"languages":{"de":{"title":true,"content":true,"excerpt":false},"en":{"title":true,"content":true,"excerpt":false}}},"_links":{"self":[{"href":"https:\/\/www.skischule-klostertal.at\/en\/wp-json\/wp\/v2\/pages\/69","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.skischule-klostertal.at\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.skischule-klostertal.at\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.skischule-klostertal.at\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.skischule-klostertal.at\/en\/wp-json\/wp\/v2\/comments?post=69"}],"version-history":[{"count":55,"href":"https:\/\/www.skischule-klostertal.at\/en\/wp-json\/wp\/v2\/pages\/69\/revisions"}],"predecessor-version":[{"id":840,"href":"https:\/\/www.skischule-klostertal.at\/en\/wp-json\/wp\/v2\/pages\/69\/revisions\/840"}],"wp:attachment":[{"href":"https:\/\/www.skischule-klostertal.at\/en\/wp-json\/wp\/v2\/media?parent=69"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}